Emergency WordPress support
WordPress site down or hacked? We'll get it back for $199 flat.
You don't need to be on a plan. Tell us the address and what you're seeing, and we start with a look at the site.
- A full backup before we touch anything
- The fix, or a full malware cleanup
- A short note on what caused it and what we changed
Get my site fixed
What we fix
If you're seeing one of these, we can help.
There has been a critical error on this website.Usually a plugin or theme that failed after an update.
Error establishing a database connectionThe site can't reach its database. Often a hosting problem or changed login details.
A blank white pageThe same kind of failure as a critical error, without the message.
Spam pages, strange redirects or a Google warningSigns of a hack, often through a plugin that was never updated.
Locked out of wp-adminA lost password, a deleted admin user, or a security plugin blocking you.
It broke right after an updateTwo plugins that no longer work together, or an update that didn't finish.
How it works
What happens after you send the request.
- You send the site address and what's wrong.
- We look at the site and tell you what's wrong and what it will take.
- We back up what's there, then fix it.
- You get a short note on the cause and what we changed.
What the $199 covers
- Finding the cause
- The repair or malware cleanup
- A backup taken before any work
- Closing the hole it came through
- A short written note for your records
Keep it fixed
Join a plan and the $199 comes off your first months.
Most sites break because nobody is updating them. A plan keeps yours current and backed up, and fixing update breakages is included.
See all plans- Essentials$59/mo
- Business$99/mo
- Store$149/mo
Questions
Before you send a request.
Do I need to be on a plan?
No. Anyone with a WordPress site can use an emergency fix.
Do you need my password?
No. We'll ask you to add a temporary admin user, which you can delete when we're done. Please don't email passwords.
What if it happens again?
On a maintenance plan, we watch the site and fix update breakages at no extra charge.